Service Products
Streamline Your Operations with Our Versatile Software Solutions
Manage projects, track timesheets, schedule appointments, and deliver top-notch field service with our comprehensive tools. Whether it’s helpdesk support, planning, or on-site service, our solutions simplify workflows and improve efficiency across your business.
Elevate Your Operations
Streamline your operations, and improve efficiency today!
Project
Manage your ongoing projects. Schedule tasks, assign activities to coworkers, and keep track of each project’s profitability.
- Task Management
- Different View
- Milestones
- Document Management
- Reporting
- Revenues & Costs Tracking
- Mobile Device Friendly
- Automated Actions
- Multi-project
- Communication
- Alerts
- Customer Portal
- Automatic Billing
Timesheets
Allows your team to track and validate billable hours, approve time spent on tasks, and simplify invoicing your services. All in one, hassle-free interface.
- Smart Time Tracking
- Intuitive Reporting
- Multi-view
- Reminders
- Validation
- Access Restrictions
- Overtime
- Mobile Device Friendly
- Invoicing
- Reporting
Field Service
Organize your team's agenda, manage onsite work, and enjoy the simplicity of integrated timesheets and invoices.
- Intuitive Display
- Multi-view
- Task Management
- Customisable Worksheets
- Recurring Tasks
- Instant Invoices
- Product Catalog
- Extra Quotations
- Accurate Inventory
- Reporting
- Customer Ratings
Helpdesk
The ticketing platform that supports your team, so they can support your customers. Say goodbye to complicated and embrace a new era of seamless, efficient, and customer-centric support.
- Simple Friendly Dashboard
- Multi Channels (Email, Website Form, Live Chat)
- SLAs, Automation, Templates, Canned Responses
- Knowledge Base
Planning
Allows you to plan your team’s schedule and manage shifts and resources. Shifts are dispatched to resources, which can be either human (employees) or material (e.g., equipment). The resources are assigned roles, which allows for organisation of work within the team.
-
Schedule View (Planned and Unplanned)
- Open Shifts
- Shift Templates
- Copy from Previous Shift
- Availability Management
- Schedule Portal
- Analytics & Reporting
Appointments
Scheduling made easy and meet with your customers when it is convenient for them.
- Multiple Appointment Types
- Availability Management
- Calendar Integrated
- Web Conferencing
- Reporting
- Loaded Options
- Calendar Alarms & Reminders
- Mobile Device Friendly
- Accept Upfront Payment
- Multi Time Zones
- Questionnaire
Revolutionise Your Workflow with Smart Business Solutions
Enhance productivity, streamline workflows, and manage everything from projects to appointments with ease.